Anyone with problems with Raphael should contact me directly. I can assure you that we will get you the support that you DESERVE with any Hamilton product. There are thousands of Raphaels around the world that are well respected by the clinicians that use them. dave.costa@hamiltonmedical.net
You can hardly help with those lovely mushroom valves that get waterlogged, or the great flowsensors that last for a day or two. These are fundamental design flaws.